JIT ENTERPRISES POLICIES
Shipping Policy
Last updated: September 29, 2026
Where we ship
JIT Enterprises currently ships to supported commercial addresses in the 50 United States and Washington, DC. We do not currently offer checkout shipping to United States territories, APO/FPO/DPO addresses, PO boxes, or international destinations.
Processing time
In-stock orders are normally prepared for shipment within one to two business days after payment and order review, and may ship sooner when operationally possible. Business days exclude weekends and federal holidays. Orders requiring address clarification, business verification, tax review, fraud review, product clarification, or other customer action may take longer.
If we cannot ship within the time stated at checkout or otherwise promised, we will contact the customer with the available options, which may include accepting a revised shipment date or canceling the affected merchandise for a prompt refund.
Shipping services and charges
Available services, estimated transit times, and shipping charges are displayed at checkout based on the destination, products, weight, package configuration, and carrier information available at that time. The customer pays the shipping amount shown in the accepted order.
UPS Ground is the standard launch service. Ground transit is not an overnight service and is not guaranteed to arrive on a particular day unless the selected carrier service expressly includes that guarantee. Any delivery estimate begins after the carrier accepts and scans the package; it does not include JIT Enterprises’ processing time.
Air and expedited services are not currently offered through checkout. Contact sales@jitlocks.com before ordering if an exceptional shipping arrangement is required. A request does not guarantee availability.
Multiple packages
An order may be divided into more than one package based on quantity, product dimensions, weight, and safe packing requirements. Packages from the same order may receive separate tracking numbers and may arrive separately.
Addresses
The customer is responsible for providing a complete, accurate, UPS-serviceable delivery address and for ensuring that an authorized person can receive the shipment. Contact support@jitlocks.com immediately if an address correction is needed. We cannot guarantee that an address can be changed after fulfillment begins. Carrier address-correction, redirection, storage, or return charges caused by incorrect or incomplete information may be charged to the customer when permitted by law.
Tracking, delivery, loss, and damage
Tracking information is provided when available. Carrier scans and delivery estimates are controlled by the carrier. Delays caused by weather, service interruptions, address problems, restricted access, or other events outside JIT Enterprises’ reasonable control may affect delivery.
Report a package that is lost, visibly damaged, or delivered with missing contents to support@jitlocks.com promptly. Keep the shipping carton, labels, packing materials, and merchandise while a carrier investigation is pending. JIT Enterprises will assist with a valid carrier claim, but replacement or refund eligibility depends on the facts of the order, carrier findings, and applicable law.
Local pickup and customer carrier accounts
Local pickup and billing shipment charges to a customer’s own carrier account are not offered through the standard online checkout unless JIT Enterprises approves the arrangement in writing before the order is placed.